Delivery Policy

Effective Date: April 2, 2025
Last Updated: April 2, 2025

At Mint Pariz, we strive to deliver your order in a timely and efficient manner. This Delivery Policy outlines our shipping methods, estimated delivery times, and associated terms and conditions.

1. Shipping Destinations

  • We offer worldwide shipping to most countries.
  • Some regions may have limited shipping options due to carrier restrictions.
  • Customers are responsible for ensuring their country allows jewelry imports before placing an order.

2. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Custom or personalized jewelry orders may require additional processing time.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods & Estimated Delivery Times

  • Standard Shipping: 7-14 business days
  • Express Shipping: 3-7 business days
  • Overnight Shipping (where available): 1-2 business days

Delivery times are estimates and may vary due to customs delays or unforeseen circumstances.

4. Shipping Fees

  • Shipping costs are calculated at checkout based on destination and selected shipping method.
  • Free shipping may be available on qualifying orders.
  • Customs duties, import taxes, or additional fees (if applicable) are the responsibility of the customer.

5. Order Tracking

  • A tracking number will be provided once your order has been shipped.
  • Customers can track their orders using the provided tracking link in their confirmation email.
  • If you experience any issues with tracking, please contact our support team.

6. Delivery Issues & Lost Packages

  • If a package is delayed beyond the estimated timeframe, we recommend checking with your local carrier before reaching out to us.
  • If a package is lost in transit, we will assist in filing a claim with the shipping carrier.
  • Mint Pariz is not responsible for incorrect shipping addresses provided by customers.
  • If a package is returned due to an incorrect address, customers may be required to pay additional shipping fees for reshipment.

7. Damaged or Missing Items

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging.
  • If an item is missing from your order, please notify us within 7 days of delivery for assistance.

8. Contact Us

For any questions or concerns regarding shipping and delivery, you can reach us at:

Mint Pariz
Street: 4904 Williams Lane, Kansas, Wichita, United States
Phone: 316-665-8528
Email: contact@mintpariz.com
Website: https://mintpariz.com

By placing an order with Mint Pariz, you agree to the terms outlined in this Delivery Policy.