Refund and Returns Policy

Effective Date: April 2, 2025
Last Updated: April 2, 2025

At Mint Pariz, we strive to provide high-quality women’s jewelry and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a straightforward refund and returns policy. Please read the details below carefully.

1. Eligibility for Returns & Refunds

We accept returns and provide refunds under the following conditions:

  • Items must be returned within 30 days from the date of delivery.

  • Products must be unused, unworn, and in their original packaging with tags attached.

  • Proof of purchase (order confirmation or receipt) is required.

  • Personalized or engraved items cannot be returned or refunded unless they are defective or damaged.

2. Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Gift cards

  • Personalized and engraved jewelry

  • Items purchased on final sale or clearance

  • Items damaged due to misuse or improper care

3. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact our customer support at contact@mintpariz.com with your order details.

  2. Wait for our approval and return instructions.

  3. Securely pack the item(s) in the original packaging.

  4. Ship the package to the return address provided in our email response.

Customers are responsible for return shipping costs unless the item was defective or incorrect.

4. Refund Process

Once we receive and inspect your returned item, we will process your refund:

  • Approved refunds will be issued within 7-10 business days to the original payment method.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

  • If your refund is delayed, check with your bank or payment provider before contacting us.

5. Exchanges

We offer exchanges only for defective or damaged items. If you receive a faulty product, contact us within 7 days of delivery to request a replacement.

6. Damaged or Defective Items

If your order arrives damaged or defective, please follow these steps:

  1. Take clear photos of the item and packaging.

  2. Email us at contact@mintpariz.com within 7 days of delivery.

  3. Our team will review the issue and arrange for a replacement or refund.

7. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again.

  • Contact your credit card provider (it may take some time to reflect).

  • If you still need assistance, email us at contact@mintpariz.com.

8. Contact Information

For any questions regarding our refund and returns policy, reach out to us:

Mint Pariz
Street: 4904 Williams Lane, Kansas, Wichita, United States
Phone: 316-665-8528
Email: contact@mintpariz.com
Website: https://mintpariz.com

By purchasing from Mint Pariz, you agree to the terms of this Refund and Returns Policy.